• GOVERNMENT OF GOA

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   Department of Information Technology,  Electronics and Communications
   Government of Goa

DEPARTMENT OF INFORMATION TECHNOLOGY, ELECTRONICS AND COMMUNICATIONS - PROJECTS

  • PROJECTS

  • The e-District project was conceptualized to improve the experience of citizens and enhance the efficiencies of the various Departments at the state/district/taluka-level to enable seamless service delivery to the citizen..
  • Under this project Department has developed a portal "https://www.goaonline.gov.in/". The Implementing Agency for the project is M/s Goa Electronics Ltd.
  • The Portal acts as an Integrated Single window for all citizen services including EoDB (Ease of doing business) across all department of the state.
  • The Portal is integrated with e-Taal, e-Sign, e-challan Payment Gateway, PayGovIndia, Aadhaar, DigiLocker, SMS, e-Mail and RAS and also having dedicated helpdesk facility.
  • The project is designed to be scalable to onboard of all G2C and G2B services.
  • Total Number of 241 services of 41 Departments/Corporations are live as on July 2024.
  • Proposed Initiatives of e-district :-
    1. Increasing the usage through wider publicity.
    2. Making online delivery of services mandatory.
    3. Approximately 7+ Lakhs users have registered on the portal and more than 28 lakhs applications have been received till July 2024.
    4. Making portal compliant to GIGW guidelines and Web Content Accessibility Guidelines published by World Wide Web.


    Citizen Service Center is established in almost 8 talukas, currently it is carried out in Margao,Quepem, Cancona, Ponda,Mapusa,Sanguem,Sattari, and Pernem taluka. Further, Department is in process of identifying sites in the remaining uncovered talukas.

  • It has been observed that even after online services Delivery platforms, only tech Savy people can make use of these facilities.
  • By considering this fact Government has extended the facility of Citizen Service Centre (CSC), wherein citizen can visit nearest CSC outlets and avail various Government to Citizens and Government to Business services.
  • CSC is playing an important role in bridging the Gap between Government and Citizens. Currently Revenue and Labour & Employment Department services are delivered through CSCs. M/s Goa Electronics limited(GEL) and M/s InfoTech Corporation limited (ITG) are the implementing agencies for the project
  • Achievements of CSC :
      • A total of more than 2 lakh transactions have been carried out at CSC outlets as on February 2020. Quepem, Sattari, Ponda, Sanguem and Canacona taluka were inaugurated.
  • Proposed New initiatives :
      • CSCs in remaining 6 talukas i.e. in Bardez, Pernem, Bicholim, Marmugao, Tiswadi and Dharbandora will be launched shortly

    Name Location
    CSC Margao ROOM No-23 Mathany Saldhanha Adminstrative Complex, Near KTC Bus Stand, Margao-Goa
    CSC Quepem Ground Floor, New Govt. Building, Behind RTO Office, Quepem, Goa
    CSC Sanguem Mamlatdar Office, Near Bus stand, Sanguem, Goa.
    CSC Canacona Ground Floor, KTC Bus Stand, Canacona, Goa
    CSC Sattari Ground Floor, KTC Bus Stand, Honda, Sattari Goa
    CSC Ponda Ground Floor, KTC Bus Stand, Ponda, Ponda Goa

  • The State Portal website https://www.goa.gov.in acts as a face of the Government of Goa.
  • The Portal is Mobile compliant and Disability compliant.
  • It hosts the important information pertaining to Government setup, Administrative setup, information pertaining to various Department/Corporations/Autonomous Bodies, orders and circulars issued by various Departments/Corporations/ Autonomous Bodies etc.
  • Presently, the portal is being maintained by M/s Goa Electronics Limited along with the Content Management and helpdesk support to the Citizens.


  • Department of Information Technology Electronics and Communications has implemented and Online NOC Application system and a Condemnation Application which is an end to end paperless system.
  • The state Departments/Undertakings are directed to obtain Online NOC to procure the required hardware/software items, Network NOC, Website NOC and Software Application NOC in time bound manner.
  • Condemnation process is also taken care through online application which enables Government Departments/Undertakings to condemn their old & non-working ICT Equipment as per the guidelines issued by this department.
  • This Online NOC and Condemnation application system maintains the records of the NOC issued for Government Departments and undertakings and also the hardware purchased against the NOC issued in the system in order to maintain a record of the ICT Hardware available with the departments and the undertakings.


  • The System has been designed to provide comprehensive end-to-end solution that integrates & automates the entire processes involved in recruitment.
  • Thus facilitating the following :-
    1. online registration
    2. online application
    3. online payment
    4. application scrutiny
    5. online hall ticket
    6. computer-based testing & computer-based assessment
  • The system offers greater accuracy, efficiency, transparency, reliability, flexibility, scalability, efficient administration, minimum effort, instant results, time saving, cost saving etc.
    • The portal can be accessed at https://cbes.goa.gov.in/

  • The Department of Information Technology (DoIT), Government of Goa, has setup various IT Knowledge Centres (ITKCs), implemented through M/s Info Tech Corporation of Goa Limited (ITG). These ITKCs are located at various areas in the State and impart Information and communications technology�(ICT) training to the citizens, right from Basic Computer Course to Diploma Courses, thus helping the citizens, acquire the desirable IT skills.
  • For more details please visit https://infotech.goa.gov.in/itkc.html

  • In order to provide seamless mobile connectivity across the state, Government of Goa has notified Goa Infrastructure Telecom policy 2020 with an aim to encourage, establishment of modern telecommunication infrastructure and ensure good quality Internet networks across Goa especially remote and hilly areas. This policy facilitates mobile tower infrastructure to erect mobile towers across the state. Additionally, the State Government has adopted the 5G guidelines of the Government of India, aiming to accelerate the roll-out of 5G technology across the state.
  • Government of Goa has also adopted 4G Saturation project, Govt of India funded through Universal Service Obligation Fund to provide mobile coverage to the uncovered/remote village across Goa. This project is being executed by M/s Bharat Sanchar Nigam Limited (BSNL). Under this initiative, the BSNL in coordination with the government has identified 66 sites in rural areas that currently lack mobile network coverage.

  • INFRASTRUCTURE PROJECTS


  • The Department of Information Technology, Electronics & Communication (DITE&C) via Goa Information Technology Development Corporation (GITDC) has initiated the development of IT infrastructure in Goa. Under IIPDF scheme of Union Government, M/s GITDC has appointed a transaction advisor i.e Mazars Advisory LLP for preparation of Detailed Project Report on development of State Data Center at Tuem. A site has been identified at S.N. 19 & 20, Tuem Industrial Cluster, Tiswadi Taluka, Tuem, Pernem for this development.
  • The SDC Tuem Project will be majorly funded by successful Private Party through expected leveraging 20% of Central Govt. Capital Grant for this development.
  • Project is under study by Transaction Advisor. Detailed Project Report is under preparation followed by feasibility report. It is expected, RFP for this development may be floated within next 5 months.

  • DoIT has been managing the converged Wide Area Network that connects the State Headquarters, District Headquarters with all 12 Talukas, Village Panchayats, Households and institutions across the State.
  • This connectivity includes 10 Gbps links between all the 12 Talukas and 1 Gbps to all the 189 Village Panchayats and 225 building/ locations under the GBBN Project. The network further connects various departments (1000 offices / Sub-offices and 512 Govt. / Aided Educational Institutes).
  • The services availed over GBBN Network are Intranet for e-Governance, Internet, Video Conferencing, IP Telephony etc.
  • The GBBN State Head Quarter (SHQ) is ISO 27001:2013 certified.
  • The Department, through its implementation agency (M/s UTL) has successfully implemented Ipv6 till the Village Panchayat level & GBBN is ipv6 ready on dual stack.

  • The Department of Information Technology, Government of Goa has appointed M/s Comnet Solutions Pvt Ltd for extending GBBN Connectivity to various Government Departments, Schools, Colleges, Corporations, Autonomous bodies etc.
    • Annual Maintenance Contract (AMC) includes:
    • The management and maintenance of extended GBBN Fibre Connectivity, Local Area Network (LAN) / UPS Electrical Cabling , including Networking equipments.

  • DoIT has appointed M/s Medhassu E Solution, Hyderabad for procurement of Network Monitoring System (NMS) and helpdesk Solution (HDS) for managing 4000+ extended GBBN Nodes through tendering process.
  • This helps in day to day monitoring of the Extended GBBN nodes and also help in calculating the Service Level Agreement (SLA) i.e. Uptime and downtime of the Extended GBBN nodes.
  • The Users/Government Departments using GBBN can also use the Helpdesk Solution with respect to GBBN connected issues.

  • The Department of Information Technology, Government of Goa has appointed M/s Nupur Technologies Pvt. Ltd for carrying out the work of On-site Comprehensive Annual Maintenance Contract (AMC).
  • Annual Maintenance Contract (AMC) includes:
    1. The management and maintenance of extended GBBN Fibre Connectivity
    2. Local Area Network (LAN) / UPS Electrical Cabling , including Networking equipments
  • All carried out through the GAP-I Infrastructure Project of DoIT and other offices connected under various e-overnance Project.
  • AMC is of comprehensive nature which includes maintenance/ repair / replacement of the networking components.

  • DoIT floated tender and after tendering process M/s Sanghvi Infotech Pvt. Ltd is appointed as L1 bidder in the tender.
  • The work order was issued to M/s Sanghvi Info Tech Pvt. Ltd.
  • The agency has already carried out work of installation of wifi routers, access points, cabling work & other infrastructure at Secretariat Complex & Ministerial block.
  • The project was inaugurated in hand of Hon'ble Chief Minister along with Hon'ble IT Minister on 3rd August 2018.
  • With this project all the Government Officials, Ministers can make use of WiFi (Internet) at Secretariat Complex and Ministers Block

  • The Electronic Manufacturing Clusters (EMC) in the State of Goa is being developed under the EMC Scheme promoted by Ministry of Electronics and Information Technology (MeitY), Government of India. The Key Objectives of the project includes:
    1. Development of Greenfield EMC at Tuem, Pernem Taluka, Goa with world class eco system for Electronics Industries
    2. Promoting local employment.
    3. The EMC has been taken under the Government of India�s Scheme for Greenfield projects.
    4. The project will cater mainly to the IT Electronic System Design and Manufacturing Industries and has been designed with a capability to generate around 5,000 to 6,000 employees for a period of 3 to 5 years. The implementing agency is M/s Infotech Corporation of Goa Ltd
    5. Promoting development of nearby villages by giving community services
    6. Promoting CSR activity
  • The project is being developed in an area measuring 5,97,125 sq. mtrs., at an approved project cost of Rs 161.32 Crores. The breakup of the project cost is as follows:
    1. Grant � In � Aid from Government of India - Rs. 73.78 Crores.
    2. Contribution from State Government - Rs. 40.00 Crores.
    3. Contribution from Chief Promoter - Rs. 11.05 Crores.
    4. Contribution from Constituent Units - Rs. 42.52 Crores.
    5. State Designated Agency: - DoIT � Chief Promoters
    6. Funding Details: Rs 161.32 Crores (Rs 73.78 Crores Grant-in-Aid from Central Government).
  • Current Status:
    1. The earmarked area has been notified as Electronics Manufacturing Cluster (EMC).
    2. Conversion Sanad for the land has been obtained.
    3. Provisional Technical clearance is granted for amalgamation and Sub division of Plots from TCP. TCP &Village Panchayat have given clearance for construction of Compound wall.
    4. The draft Land Allotment Policy is under process
    5. The proposal for acquisition of land for construction of approach road is under process.
    6. The proposal to set up a Special Purpose Vehicle (SPV) as a Section 8 Company is in process.
    7. Work of Providing & Fixing of Barbed wire fencing is completed.
    8. M/s ITG is currently executing work of engineering design of road work and allied utilities that are necessary towards setting up of the park. The work is currently 52% complete and is expected to be completed by June 2020.
    9. The proposal for Construction of Utility Buildings with allied facilities and Providing Street Lighting has been approved by the Expenditure Finance Committee (EFC) and NIT for the same have been floated.


  • The Integrated IT Township is currently being developed in an area admeasuring 12 acres (approx. 48,600 sq. mtrs.) at Chimbel Village.
  • The proposal is to construct two buildings i.e. IT Start-Up Hub and IT Hub which would have option(s) of
    1. plug and play facility
    2. Incubation, Accelerators and would help to cater to the requirements of small and midsize IT Company, Start-Ups etc.
    3. It has been designed with a capability to generate around 5,000 to 7,000 jobs over a period of 8 to 10 years.
    4. This project will provide a steady supply of employment opportunities besides being specifically geared towards the needs of the Information Technology (IT) and Business Process Outsourcing (BPO) sectors.
    5. This Park aims to attract Multi National Companies in the IT, ITeS & BPO sector to invest in the State and to take advantage of the various components provided by the park.


  • Government intends to setup a technology Incubation centre at Porvorim which will be known as Hybrid IT Park which will be a novel intervention of the Government of Goa to promote entrepreneurship in the State.
  • It will be one of the country's largest such facility for start-ups and entrepreneurship.
  • Hybrid IT Park will provide one central location for members of the local start-up community and investors to network, learn, communicate, share and make deals.
  • Hybrid IT Park envisions building a conducive environment and a vibrant entrepreneurial ecosystem within the State for the next wave of technology companies for the full cycle of growth from seed stage to maturity.


  • PROJECTS

  • e-Office is an application developed by National Informatics Center (NIC), Delhi and Railtel, Mumbai is the implementation agency.
  • The project is a comprehensive platform aimed at digitizing the workflow and document management system of various Government offices.
  • The application was proposed to be implemented initially for 3000 users and 17 departments were considered in Phase I.
  • This Department has carried out trainings of Master Trainers, following which handholding was done for the requesting departments.

  • Coworking is an arrangement in which workers of different companies share an office space, allowing cost savings and convenience through the use of common infrastructures, such as equipment, utilities, and receptionist and custodial services, and in some cases refreshments and parcel acceptance services.
  • Currently, setting up of 2 co-working spaces at Ashwem and Benaulim are being undertaken on pilot basis.
  • Benefits and Opportunities of Co working spaces :
    1. Boost to the local area economy.
    2. Opportunity to local youth to gain technical exposure & enhanced knowledge
    3. Tie up with renowned institutions for capacity building of local youth
    4. Community building & Environment protection is one of the prime principals
    5. Increased job & business opportunities for locals
    6. Promote local food and shack businesses
    7. Boost to local travel & water sports business

  • A geographic information system (GIS)is meant to provide a common platform for all departments to store and share their spatial data.
  • It leads to better joint decisions, greater transparency, ability to effectively monitor large projects.
  • A few of the reform areas are:
    1. Inter-departmental collaboration
    2. effectively monitor large projects
    3. provide transparency in the scope and impact of projects
    4. ability to effectively manage our growing cities and the changing needs of our citizens.
  • The Government of Goa will create a single GIS portal that will allow departments to create overlays detailing their department specific data.

  • The Government has established an Additive Manufacturing Hub within the premises of the IT Hub, Altinho as a step towards SWAYAMPURNA GOA, on 19th December 2022- The day of Goa Independence.
  • Additive manufacturing (commonly known as 3D printing) aims to encourage collaboration between academia, Government and industry for design, development and deployment of 3D printing.
  • Additive manufacturing is still an emerging technology, but taking advantage of its particular use cases, businesses can use it to slash costs and timelines.
  • The Additive Manufacturing Hub will bolster growth of startups and IT companies and they are invited to come take advantage of this technology.

  • DoIT, Government of Goa has been receiving requests from Government Departments to provide GBBN Connectivity to their offices since their offices are being shifted to new locations.
  • Moreover, some of these shifts of GBBN facility are due to the shifting of the source location, the point of presence (POP) from where the GBBN connectivity is extended to respective location / offices.
  • The need of GBBN Connectivity arises due to the various e-Governance initiatives taken by the respective Government Departments, Institutions, Corporations, Autonomous Bodies, etc.
  • The Department is in process of floating tender for shifting /New GBBN connectivity.
  • The Government of Goa will enable a Geospatial Act for better accessibility of Geospatial Information across various Department and stakeholders.

  • The Project aims at designing, development, security certification, hosting and maintenance of website of all Government Departments in line with GIGW and WCAG guidelines.
  • For this purpose, the Department is in process of empanelling website development agencies for all website related activities such as :-
    1. Design
    2. Development
    3. Hosting
    4. Security audit
    5. STQC audit
    6. GIGW compliance
    7. Maintenance and Monitoring
  • UNDER PIPELINE